Our helpdesk runs from 9am to 5pm excluding Wellington observed public holidays, 5 days a week, and is reachable on 06 370 9210 or the various staff mobiles as above for outside normal office hours for network technical support. Please note there will be a charge for this service if the issue is not core network infrastructure related.

Before you call our technicians for technical support PLEASE read this link

Adminstration Forms

Wish to register using broadband request form

Payment Request Form including Direct Debit authority form and send it back to our office including a deposit slip please (pdf 26kb). We also encourage customers to setup an Automatic Payment instead so please make contact with the office to have one sent out to you.

Data cap for home and business users reasonable use (not including commercial plans) - i.e. up to 10GB per month or up to 1000MB in any one day. (NB we will email or call to see how we can better service your needs if you go near your data allocation. There will be a charge for over usage. WIZwireless Fair Policy
We encourage you to self monitor your data usage and we'll give you a secure login and password, but if an excessive amount is needed we have options:
1. Buy another bundle of 10GB worth just $50 excl GST in advance,
2. Have an overuse charge or speed throttle

WIZwireless Terms and Conditions for internet services